Privacy Policy
Last Updated: 18 November 2025
Your privacy is important to us. This Privacy Policy explains how Alpha DNA™ collects, uses, and protects your information.
1. Information We Collect
We may collect the following:
- Personal information: name, email, shipping address, billing address
- Order information: items purchased, payment method (processed by secure third-party gateways)
- Technical data: IP address, browser type, device data
- Marketing data: email preferences, website behavior
We do not store full credit card numbers.
2. How We Use Your Information
We use your information to:
- Process orders and payments
- Deliver products
- Send order updates and tracking
- Improve website performance
- Provide customer support
- Send promotional emails (only if you subscribe)
3. Cookies & Tracking
AlphaDNA.co uses cookies to:
- Improve your shopping experience
- Remember cart items
- Analyze site activity
You can disable cookies in your browser settings.
4. Sharing Your Information
We may share your data with trusted third parties such as:
- Payment processors
- Fulfillment centers
- Shipping carriers
- Email service providers
These partners only receive the information necessary to perform their services.
We never sell your personal information.
5. Data Security
We implement industry-standard measures to protect your data.
However, no online platform is 100% secure, and you share information at your own risk.
6. Data Retention
We keep customer records as long as necessary to:
- Fulfill orders
- Maintain legal compliance
- Improve our services
7. Your Rights
Depending on your location, you may request to:
- Access your data
- Update your data
- Delete your data
- Opt out of marketing emails at any time
Send requests to support@alphadna.co.
8. Contact
For privacy questions:
Email: support@alphadna.co
